Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with AllDay Sit™ Orthopedic Cushion. We are committed to delivering your order safely, efficiently, and with complete transparency.

Free Worldwide Shipping

We are pleased to offer FREE Standard Shipping on all orders worldwide. We currently ship to most countries worldwide. If shipping is unavailable to your location, you will be notified before your order is processed.

There are no additional shipping charges at checkout unless otherwise stated during special promotions or for exceptional delivery requirements.

Order Processing

Most orders are processed and prepared for shipment within 1–3 days after payment has been successfully confirmed.

Processing times may be slightly longer during holidays, peak shopping seasons, or due to unforeseen circumstances.

Estimated Delivery Time

Once your order has been shipped, estimated delivery is:

7–15 business days

Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, carrier operations, and other factors beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available). This allows you to monitor the progress of your shipment from dispatch to delivery.

Please allow 24–48 hours for tracking information to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate and complete before placing your order.

AllDay Sit™ Orthopedic Cushion is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed or Damaged Orders

If your order is significantly delayed, lost in transit, or arrives damaged, please contact our support team within 7 days of the expected delivery date or the date of delivery.

We will work closely with the shipping carrier to investigate the issue and, where appropriate, provide a replacement, refund, or another suitable resolution in accordance with our Refund Policy.

Order Changes and Cancellations

Orders are processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us as soon as possible after placing it.

While we will do our best to accommodate your request, we cannot guarantee changes or cancellations once an order has entered the processing or shipping stage.

We are committed to keeping our customers informed throughout the shipping process. If you have any concerns regarding your shipment, please contact us and we will be happy to assist you.

Contact Us

If you have any questions regarding your order or our shipping policy, we're here to help.

Business Name:
AllDay Sit™ Orthopedic Cushion

Website:
https://alldaysit.store

Email:
support@alldaysit.store

Phone:
+254 713 366 742

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EAT)